After one year of study at San Francisco State University, I felt uneasy about paying such high tuition. A family friend of mine shared some information about a business school in Vienna, Austria. After looking into it, I made the fateful decision to move to Europe and pursue my studies at Lauder Business School. I started my BA in Intercultural Business Administration (focus on Marketing) in October of 2009. I graduated with a diploma in July of 2012. Afterwards, not wanting to stop the momentum, I enrolled at the school in October 2012 to do my MA in Intercultural Management and Leadership. I received my Diploma in January of 2015. My Masters thesis focused on the role of emotional intelligence of service staff and the perceived service quality by clientele.
